Massachusetts State House

2020 Massachusetts Annual Report

In FY20, the Department of Public Health (DPH) has led the state’s public health response to COVID-19 while continuing to move forward, and in many cases, expand our many public health initiatives. During the pandemic, our programs and services have had to pivot and adapt, and that includes the Office of Problem Gambling Services.

During this time, the program shifted its service model to be able to provide services virtually. It increased internal staffing, continued to promote gambling prevention, and
served residents most in need of treatment services. At the same time, the Office of Problem Gambling has continued to plan new programs to meet changing needs.

2020 Massachusetts Fiscal Year Annual Report

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